Leadership isn’t just about having a high IQ or mastering complex problem-solving. While intelligence can certainly help in some situations,...
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July 23, 2025
Providing excellent customer service is more than just solving problems—it’s about creating a positive experience that fosters loyalty and trust....
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March 27, 2025
In a world where societies expectations often prescribe specific roles for women, the journey of those who choose assertiveness as...
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December 14, 2023
Women are increasingly making their mark as influential and inspiring leaders. The characteristics shown by women leaders are not only...
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December 6, 2023
What value do organizations place on trust with customers and employees? How much are they and you willing to pay...
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January 31, 2013
Self Preservation or Cherishing others? There are many models of how assertiveness works. Until I began To grapple with the...
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October 4, 2011
Touching the Dragons Tail When the great library of Alexandria burned, the story goes, one book was saved. But it...
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September 15, 2011
Difficult Conversations Difficult conversations can be tough for all of us – in fact difficult situations are tough. Period. Some...
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September 2, 2011
Some folks lives roll easy Few, if any of us live our lives without some major challenge, mishap, or disaster....
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August 24, 2011
If you are interested and/or involved in communicating with others and want to have the greatest impact you can, you...
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August 2, 2011