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WHO TRUSTS YOU? In the previous blog on TRUST we looked at the cost to business of lack of trust...
  • February 11, 2013
What value do organizations place on trust with customers and employees? How much are they and you willing to pay...
  • January 31, 2013
In the last article we saw how communication was vital and core to functioning as a manager/leader; the important of...
  • January 21, 2013
To anyone new to a managerial or team leadership position how to deal with and get the best out of...
  • January 11, 2013
Performance Coaching  Coaching produced a 529% return on investment and significant intangible benefits to the business.  Including the financial benefits...
  • July 18, 2012
A NIGHTMARE Jane was terrified of speaking in front of large groups. She wanted to get be respected in her...
  • June 29, 2012
WHO DARES WINS It’s too easy to get disheartened at the moment, Scurrying around for whatever business we can find....
  • March 8, 2012
Assertiveness training – GIVING CRITICISM ASSERTIVELY GIVING CRITICISM BADLY INCREASES THE CHANCE of POOR PERFORMANCE CONTINUING Giving criticism about unsatisfactory aspects...
  • February 21, 2012
ASSERTIVENESS TO GET WHAT YOU WANT (Part 2) Everybody needs Respect. It’s easier to do anything with anyone when you...
  • February 9, 2012
HOW TO STAND UP FOR YOURSELF AND GAIN RESPECT   Ask anyone you meet how they would they like to...
  • January 30, 2012