Introduction to Supervision

Course Overview: Introduction to Supervision (1-Day Training Programme)

Course Objective

The course is ideal for first-time supervisors or those transitioning into supervisory roles, equipping them with the tools to foster a productive work environment, build strong relationships, confidently manage teams, and handle common supervisory challenges.

Target Audience

• New or aspiring supervisors
• Employees transitioning into management roles

Learning Outcomes

By the end of the training, participants will be able to:

• Understand the role and responsibilities of a supervisor.
• Develop effective communication and interpersonal skills.
• Learn how to manage and motivate teams to achieve high performance.
• Handle common workplace conflicts and provide constructive feedback.
• Understand how to plan, delegate, and monitor work effectively.

Course Content

• Understanding the Role of a Supervisor
• Communication and Interpersonal Skills
• Managing and Motivating Teams
• Handling Conflict and Giving Feedback
• Planning, Delegation, and Monitoring

Training Methodology

The course will employ a combination of interactive discussions, role-playing exercises, and group activities. Participants will have the opportunity to practice new skills in a safe and supportive environment, ensuring they leave with practical tools to apply in their supervisory roles.

Training Materials

• Participant handbook with course content and exercises
• Templates for feedback, delegation, and performance management

Certification

Participants will receive a certificate of completion upon successful participation in the course.