WHO TRUSTS YOU? In the previous blog on TRUST we looked at the cost to business of lack of trust and drilled trust down to a more personal and individual level. In Stephen R Covey’s book, The Speed of Trust he uses a simple model to show the relationship between trust, cost and the speed… Read more
Who Trusts You?
What value do organizations place on trust with customers and employees? How much are they and you willing to pay for trust? Ever wonder who trusts you? Part 1 of this article introduces the concept that trust is not an airy fairy, nice to have bit of behaviour but a hard nosed concrete consequence that… Read more
9 Cheap Ways to Motivate & Reward Remote Teams
MOTIVATING AND REWARDING REMOTE TEAMS In continuation from my last post thought I’d talk a little bit about the importance of extending your approach to recognition and reward to include the remote team members. NO NEWS ISN’T GOOD NEWS It’s all too easy to assume that because you haven’t heard anything that everything is OK… Read more
Values to live by
Values to live by… Most companies have explicit and often espoused corporate values, usually containing notions of strong positive cultures. These are often formalized into mission statements, tag lines, and branding and marketing promotions. The problem is that most of so-called corporate values are not values at all. They are little more than a compilation… Read more
A Case for Rapport
A Case for Rapport When communicating it is absolutely necessary before you do anything else to establish rapport. Rapport is the same as the foundation of a house – without it everything will collapse. ASSUMPTIONS : Each person is an individual. There are no two people alike. No two people understand the… Read more
Respect At Work
7 Tips for Gaining Respect We may have all come on different ships but we’re in the same boats now. – Martin Luther King Jnr. These tips apply to anyone at work whether they are in a position of authority or not. 1. Have a clear sense of purpose of who you are and how… Read more
The things we say to ourselves
The things we say to ourselves “I have seen the enemy and it is within” Rosou The following abridged article is taken from our book, Entitled to Respect. The myriad discussions we have with ourselves has an enormous impact on whether we believe things to be possible or not. We can manage our feelings and… Read more
Please Hear What I am not Saying
Many of us pretend to be something we are not or fake it to please someone or impress some one else. We may be scared to be who we are in case we are not liked or loved or appreciated for being ourself. Perhaps few of us have the courage to be genuinely yourself bravely… Read more