To anyone new to a managerial or team leadership position how to deal with and get the best out of people can be seen as daunting. How do I make the transfer from being one of the team on Friday to leading and managing them on the Monday? What do I do? What is really… Read more
20 Cage rattling facts about communication
If you are interested and/or involved in communicating with others and want to have the greatest impact you can, you might want to take on board some of what I think are some interesting thoughts about communication. (Phew, that was a very long sentence!) The average person spends approximately 70% of their time communicating with… Read more
A Case for Rapport
A Case for Rapport When communicating it is absolutely necessary before you do anything else to establish rapport. Rapport is the same as the foundation of a house – without it everything will collapse. ASSUMPTIONS : Each person is an individual. There are no two people alike. No two people understand the… Read more
Respect At Work
7 Tips for Gaining Respect We may have all come on different ships but we’re in the same boats now. – Martin Luther King Jnr. These tips apply to anyone at work whether they are in a position of authority or not. 1. Have a clear sense of purpose of who you are and how… Read more
Please Hear What I am not Saying
Many of us pretend to be something we are not or fake it to please someone or impress some one else. We may be scared to be who we are in case we are not liked or loved or appreciated for being ourself. Perhaps few of us have the courage to be genuinely yourself bravely… Read more
A Fairy Tale for Today
A Fairy Tale I came across this fairy tale when I first started to appreciate Transaction Analysis (TA). The story has always been a poignant reminder of how, whether we like it or not, we touch the very fabric of other people’s lives by our very presence, in ways perhaps we are unaware of or… Read more
What motivates other people?
What motivates other people? If you are a manger, how do you know what motivates people? We may have some things in common that motivate us but it is also true that we are unique with a unique motivational “thumb print” and profile. The one thing you can guarantee is that what motivates me does… Read more
20 Cage rattling facts about communication
20 cage rattling facts about Communication The average person spends approximately 70% of their time communicating with others. Here are some interesting points to consider. Some of them may influence the way you might present ideas and influence others. How we spend our time 16% of it is spent reading 9% writing in… Read more