All behaviour is a form of communication Any form of aggression can be disturbing but it is normally the case that the aggression is not aimed at you personally but you are the one there. When someone is acting aggressively, normally it is because they have lost control – over themselves or the situation –… Read more
A Case for Rapport
A Case for Rapport When communicating it is absolutely necessary before you do anything else to establish rapport. Rapport is the same as the foundation of a house – without it everything will collapse. ASSUMPTIONS : Each person is an individual. There are no two people alike. No two people understand the… Read more
Can you create the future?
Can you create the future? This abridged article comes from our book, Entitled to Respect. There are no guarantees in life but the technique of Visualisation helps focus the mind to achieve some of our dreams, hopes and aspirations. When we are really clear about what we want and when we want it…… we are… Read more
Let Your Body Do The Talking
Let your Body do the talking This is part of an article taken from our latest book, “Entitled to Respect. The book looks at giving helpful tips and advice to those who want to be more effective at communication and building satisfying, long term relationships at work and beyond…… This section of the article introduces… Read more