All behaviour is a form of communication Any form of aggression can be disturbing but it is normally the case that the aggression is not aimed at you personally but you are the one there. When someone is acting aggressively, normally it is because they have lost control – over themselves or the situation –… Read more
How To Be Assertive
How to be Assertive Probably the most often asked question we are asked as trainers and coach is, how can I be more assertive? Of course another question would be, How do you know you are not? Some people confuse being aggressive with assertion and even to some extent when we are submissively aggressive. So,… Read more
Giving Criticism Assertively
Assertiveness training – GIVING CRITICISM ASSERTIVELY GIVING CRITICISM BADLY INCREASES THE CHANCE of POOR PERFORMANCE CONTINUING Giving criticism about unsatisfactory aspects of performance can be one of the most difficult tasks you have to face. It can be difficult because many people equate performance of the job with their competence as a person. When done badly… Read more
How To Stand Up For Yourself And Gain Respect
ASSERTIVENESS TO GET WHAT YOU WANT (Part 2) Everybody needs Respect. It’s easier to do anything with anyone when you are held in respect and so difficult without it. Respect comes from within – no one will respect you if you don’t respect yourself. In Part 1 of this article we looked at the part… Read more
HOW TO STAND UP FOR YOURSELF AND GAIN RESPECT Ask anyone you meet how they would they like to be treated at work. At the top of most peoples’ list is the desire to be treated with dignity and respect. In this 2 part blog we look at how you achieve this through the… Read more
9 ways to manage a difficult boss
9 ways to manage your difficult boss “Life at work is just impossible. My boss is the most difficult manager I’ve ever met! This clown thinks that his only important function is to criticise”. In all likelihood, most of us have had similar thoughts. Some managers do project “compulsive, counter-productive, or just plain odd” behaviours…. Read more
Self Preservation or Cherishing others?
Self Preservation or Cherishing others? There are many models of how assertiveness works. Until I began To grapple with the concept of win:win , I always found myself in something of a moral dilemma in balancing the concepts of assertion with the notion of caring for others. Indeed, often the common image of assertion is… Read more
Touching the Dragon’s Tail
Touching the Dragons Tail When the great library of Alexandria burned, the story goes, one book was saved. But it was not a valuable book; and so a poor man, who could read a little, bought it for a few coppers. The book wasn’t very interesting, but between its pages there was something very interesting… Read more
Difficult Conversations
Difficult Conversations Difficult conversations can be tough for all of us – in fact difficult situations are tough. Period. Some of us spend our lives from facing up to them, preferring to walk on by, not get upset and then face the consequences. Others charge at the difficult conversations like a bull in a china… Read more
Some folks lives roll easy
Some folks lives roll easy Few, if any of us live our lives without some major challenge, mishap, or disaster. Such events test who we are and in this crucible of fire we begin to understand a little bit more of what we are capable. The reactions are myriad. Some of us are crippled others… Read more