The Danger of Mixed Messages! Have you ever said anything to somebody that was misinterpreted or misunderstood? For example has something like this ever happened to you? Joanna found her husband’s habit of interrupting her and finishing off her sentences increasingly annoying. Today she resolved she was going to talk to him about it. Joanna… Read more
Dealing With Aggressive Behaviour
All behaviour is a form of communication Any form of aggression can be disturbing but it is normally the case that the aggression is not aimed at you personally but you are the one there. When someone is acting aggressively, normally it is because they have lost control – over themselves or the situation –… Read more
7 Ways To a Successful Life
1. Have a clear sense of purpose of who you are and how you want to be in your life. Write a personal vision statement as the first step in bringing focus to your life. Whether you do this by writing it down or by representing your vision as a drawing/picture, it is important to… Read more
How To Be Assertive
How to be Assertive Probably the most often asked question we are asked as trainers and coach is, how can I be more assertive? Of course another question would be, How do you know you are not? Some people confuse being aggressive with assertion and even to some extent when we are submissively aggressive. So,… Read more
Performance Coaching
Performance Coaching Coaching produced a 529% return on investment and significant intangible benefits to the business. Including the financial benefits from employee retention boosted the overall ROI to 788%. This was the result of from a Fortune 500 Company who launched an innovative leadership development effort that was expected to accelerate the development of next… Read more
Visualising Success
A NIGHTMARE Jane was terrified of speaking in front of large groups. She wanted to get be respected in her company and raise her profile. The Regional conference was just the place to do it but in front of in front of 250 people? No way! Far too stressful and nerve racking. Jane could see… Read more
Giving Criticism Assertively
Assertiveness training – GIVING CRITICISM ASSERTIVELY GIVING CRITICISM BADLY INCREASES THE CHANCE of POOR PERFORMANCE CONTINUING Giving criticism about unsatisfactory aspects of performance can be one of the most difficult tasks you have to face. It can be difficult because many people equate performance of the job with their competence as a person. When done badly… Read more
How To Stand Up For Yourself And Gain Respect
ASSERTIVENESS TO GET WHAT YOU WANT (Part 2) Everybody needs Respect. It’s easier to do anything with anyone when you are held in respect and so difficult without it. Respect comes from within – no one will respect you if you don’t respect yourself. In Part 1 of this article we looked at the part… Read more
9 ways to manage a difficult boss
9 ways to manage your difficult boss “Life at work is just impossible. My boss is the most difficult manager I’ve ever met! This clown thinks that his only important function is to criticise”. In all likelihood, most of us have had similar thoughts. Some managers do project “compulsive, counter-productive, or just plain odd” behaviours…. Read more
Self Preservation or Cherishing others?
Self Preservation or Cherishing others? There are many models of how assertiveness works. Until I began To grapple with the concept of win:win , I always found myself in something of a moral dilemma in balancing the concepts of assertion with the notion of caring for others. Indeed, often the common image of assertion is… Read more